Privacy Policy

Privacy Policy – AlphaSouq.store

At AlphaSouq.store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services.

By using our website, you agree to the terms of this Privacy Policy.

1. What We Collect

When you visit AlphaSouq.store or place an order, we may collect the following information:

  • Personal details (name, phone number, address, email)

  • Order and payment information

  • Device and browser details (IP address, location, browser type)

  • Interaction data (pages visited, products viewed, clicks, etc.)

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Contact you regarding your order or account

  • Respond to your queries and feedback

  • Send updates, promotions, or newsletters (only if you’ve subscribed)

  • Improve our website and shopping experience

We do not sell or rent your personal information to any third parties.

3. Payment Security

All payments on AlphaSouq.store are processed securely through trusted payment gateways. We do not store your credit card or banking details on our servers.

4. Sharing Your Information

We may share your information with:

  • Delivery partners (to ship your order)

  • Payment providers (to process transactions)

  • Marketing tools (for promotional emails if you subscribe)

  • Legal authorities (only if required by law or to protect our rights)

All third parties we work with are required to keep your information secure and confidential.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, improve performance, and analyze user behavior.

You can choose to disable cookies through your browser settings, but this may affect the functionality of some parts of our website.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your information

  • Unsubscribe from marketing emails at any time

  • Ask us to delete your account or personal data

To make any such requests, contact us at info@alphasouq.store

7. Data Retention

We retain your information only as long as necessary for the purposes mentioned above, or as required by law.

8. Changes to This Policy

AlphaSouq.store reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated date.

We recommend reviewing this page periodically to stay informed about how we protect your data.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is used, feel free to reach out:

📧 Email: info@alphasouq.store
📞 Phone: 0300 2574223
🌐 Website: www.alphasouq.store